Senior Maintenance Lead — Property Care Excellence

Elmington; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Bedrock Property Management is seeking a Maintenance Supervisor to oversee the maintenance workflow for our properties, diagnosing issues and performing service requests with a strong background in HVAC, plumbing, electrical, and carpentry. The role emphasizes exemplary customer service and proactive problem solving to keep residents and owners satisfied.

You will supervise the service staff, manage budgets, and coordinate supplies while ensuring safety and adherence to company policies.

Qualifications

• Provides exemplary customer service to residents and guests.
• Supervises maintenance workflow and staff.
• Diagnoses problems and performs repairs across HVAC, plumbing, electrical, carpentry.
• Maintains safety and adheres to company policies and procedures.
• Manages supplies, budget, and vendor relations.

Responsibilities

• Oversees service staff workload and delegates tasks.
• Meets or exceeds budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Diagnoses problems and repairs major appliances, HVAC, plumbing, electrical where allowed, and carpentry.
• Communicates effectively with residents and coworkers.
• Performs service requests promptly and accurately.

Skills

Exemplary customer service

Team supervision

Problem diagnosis

Communication with residents

Proactive issue resolution

Tool handling & basic repairs

Budget awareness

Flexibility (outside hours)

Education

EPA Section 608 Certification (HVAC)

HVAC Certification

OSHA 10 or OSHA 30 Certification

CPO (Certified Pool Operator)

Plumbing or Electrical Licenses

Job description

Bedrock Property Management is seeking a Maintenance Supervisor to oversee the maintenance workflow for our properties, diagnosing issues and performing service requests with a strong background in HVAC, plumbing, electrical, and carpentry. The role emphasizes exemplary customer service and proactive problem solving to keep residents and owners satisfied.

You will supervise the service staff, manage budgets, and coordinate supplies while ensuring safety and adherence to company policies.