Senior Mailroom & Office Services Lead

SPS North America; Bellevue (WA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Career growth

Paid time off

Bonuses for referrals

Medical, dental, vision benefits

Job summary

SPS North America in Bellevue is seeking a Senior Mailroom Associate to manage daily mailroom operations, shipping/receiving, and package distribution. You will coordinate workflow, train teammates, and serve as a resource across workplace services.

The role requires strong organizational skills, reliability, and a customer-focused approach. A valid US driver’s license and the ability to operate mailing equipment are essential.

Qualifications

• High school diploma or equivalent.
• 3+ years of prior work experience.
• Experience in mailroom operations, shipping/receiving, or office services.
• Experience guiding or training colleagues is preferred.
• Experience operating mailroom equipment or office devices is a plus.
• Strong organizational and communication skills.

Responsibilities

• Oversee daily mailroom activities including receipt, sorting, and distribution of mail and packages.
• Coordinate outgoing mail and shipping with proper labeling and timing.
• Maintain records of mail receipt, distribution, and mailing dates.
• Operate mail tracking and custody systems and respond to inquiries.
• Provide backup support across workplace services and reception as needed.
• Assist with onboarding and training of new associates and cross-trained staff.
• Monitor equipment and replenish postage, paper, and supplies.
• Identify issues and escalate complex problems to management.
• Deliver professional customer service to employees, visitors, and vendors.
• Drive company vehicle to transport mail and packages between locations.

Skills

Mailroom operations

Shipping & receiving

Customer service

Workflow coordination

Training & mentoring

Driving

Education

High school diploma or equivalent

Job description

SPS North America in Bellevue is seeking a Senior Mailroom Associate to manage daily mailroom operations, shipping/receiving, and package distribution. You will coordinate workflow, train teammates, and serve as a resource across workplace services.

The role requires strong organizational skills, reliability, and a customer-focused approach. A valid US driver’s license and the ability to operate mailing equipment are essential.