Senior Mailroom & Office Services Lead

SPS; Bellevue (WA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Career growth

Learning & development

Recognition programs

Paid time off

Bonuses

Benefits package

Job summary

SPS is seeking a Senior Mailroom Associate to support daily mailroom and workplace operations, handling mail, shipments, packing, and distribution with precision. The role involves coordinating workflow, guiding junior staff, and identifying process improvements to meet client expectations. The candidate should be service-oriented, dependable, and able to train others while maintaining high standards of organization and accuracy.

A valid U.S. driver's license is preferred.

Qualifications

• High school diploma or equivalent.
• 3+ years of work experience preferred.
• Experience in mailroom, shipping/receiving, distribution, or office services preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to work independently and manage priorities.
• Valid U.S. driver's license preferred.

Responsibilities

• Oversee and perform daily mailroom activities, including receiving, sorting, processing, tracking, and distributing mail and packages.
• Coordinate outgoing mail and shipping transactions within established timelines.
• Maintain records of mail receipt, distribution, mailing dates, and related information.
• Assist with onboarding and training new associates and cross-trained team members.
• Provide backup coverage to maintain continuity of service during absences.

Skills

Customer service

Attention to detail

Organization

Multitasking

Communication

Education

High school diploma

Job description

SPS is seeking a Senior Mailroom Associate to support daily mailroom and workplace operations, handling mail, shipments, packing, and distribution with precision. The role involves coordinating workflow, guiding junior staff, and identifying process improvements to meet client expectations. The candidate should be service-oriented, dependable, and able to train others while maintaining high standards of organization and accuracy.

A valid U.S. driver's license is preferred.