Mailroom & Courier Operations Lead

SPS North America; Bellevue (WA); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits: Medical, Dental, Vision

Job summary

SPS North America is seeking a Mailroom Services Supervisor to oversee daily mailroom operations, courier services, and related workplace support functions in a corporate setting. You will supervise staff, coordinate workflows, ensure service standards, and maintain client relationships while handling multiple service areas.

This hands-on leadership role requires strong communication, problem-solving, and organizational skills to deliver high-quality service and drive operational efficiency

Qualifications

• High school diploma or equivalent required.
• 3+ years in mailroom ops, shipping/receiving, or related workplace services preferred.
• Experience supervising or leading a team preferred.

Responsibilities

• Oversee daily mailroom operations, distribution, and courier services.
• Supervise and schedule staff, monitor attendance, and provide coaching.
• Coordinate cross-functional workplace services, including reception, facilities, and event support.

Skills

Leadership

Communication

Time management

Customer service

Problem-solving

Education

High school diploma or equivalent

Tools

MS Office

Postage meters

Job description

SPS North America is seeking a Mailroom Services Supervisor to oversee daily mailroom operations, courier services, and related workplace support functions in a corporate setting. You will supervise staff, coordinate workflows, ensure service standards, and maintain client relationships while handling multiple service areas.

This hands-on leadership role requires strong communication, problem-solving, and organizational skills to deliver high-quality service and drive operational efficiency