Senior Luxury Store Operations Leader

Brobston Group; Rosemont (IL); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off (PTO)

401K

Job summary

Gucci in Rosemont, IL seeks an Operations Manager to lead store operations and back-of-house teams, driving excellence in inventory, product flow, cash handling and after-sales service. The role requires strategic oversight, cross-functional collaboration, and a focus on safeguarding health, safety, and brand standards.

You will mentor the store team, implement new policies, and ensure seamless customer experiences while controlling costs and optimizing efficiency across all store activities.

Qualifications

• Experience in retail operations management and leadership.
• Strong analytical and problem-solving abilities in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive operational excellence across store operations and back-office teams.
• Oversee stock management, product flow, cash reconciliation and after-sales service.
• Lead training and development of store operations team and ensure health and safety standards.
• Coordinate omnichannel activities and liaise with cross-functional teams.
• Ensure proper usage of operations tools and maintain loss prevention measures.

Job description

Gucci in Rosemont, IL seeks an Operations Manager to lead store operations and back-of-house teams, driving excellence in inventory, product flow, cash handling and after-sales service. The role requires strategic oversight, cross-functional collaboration, and a focus on safeguarding health, safety, and brand standards.

You will mentor the store team, implement new policies, and ensure seamless customer experiences while controlling costs and optimizing efficiency across all store activities.