Senior Luxury Retail Operations Controller

Brobston Group; Rosemont (IL); Sur place; USD 36 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Paid Time Off (PTO)

401K

Résumé du poste

Gucci in Rosemont, IL seeks a Senior Operations Controller to help govern store operations, protect inventory integrity, ensure compliance, and enable luxury service. You will support day-to-day operations, troubleshoot issues in service, facilities, and stockrooms, and contribute to exceptional client experiences.

You will collaborate with Store Director and Operations Manager to maintain efficient processes, drive cost savings, and uphold Gucci standards across all operations.

Qualifications

• 3+ years of senior retail operations experience with strong analytical and organizational skills.
• High ethics, professionalism, integrity, and ability to inspire trust and teamwork.
• Strong organizational skills to manage inventory efficiently.
• Attention to detail and accuracy in stock management processes.
• Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise.

Responsabilités

• Oversee shipping and receiving and report issues to Store Director or Operations Manager.
• Ensure timely movement of merchandise per procedures (transfers, RTVs, damages).
• Maintain accurate and organized store inventory; oversee cycle counts and reconciliations.
• Develop ideas to increase efficiency and reduce operational costs.
• Support selling process while maintaining high client experience.
• Communicate discrepancies to management.
• Process repairs and damages per guidelines; assist with store maintenance.
• Pack, handle, and store merchandise per Gucci standards; place orders for supplies.
• Ensure compliance with company standards, procedures, and security guidelines.
• Inventory: support accurate store inventory, oversee cycles counts and reconciliations.

Connaissances

Analytical skills

Operational leadership

Inventory management

Communication

Attention to detail

Weekend availability

Outils

Inventory software

Stock control system

Description du poste

Gucci in Rosemont, IL seeks a Senior Operations Controller to help govern store operations, protect inventory integrity, ensure compliance, and enable luxury service. You will support day-to-day operations, troubleshoot issues in service, facilities, and stockrooms, and contribute to exceptional client experiences.

You will collaborate with Store Director and Operations Manager to maintain efficient processes, drive cost savings, and uphold Gucci standards across all operations.