Senior Luxury Store Operations Leader

Brobston Group; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Gucci in Cincinnati seeks a Senior Operations Controller to oversee inventory integrity and support the selling process with exceptional client service. You will manage stockroom operations, coordinate shipping/receiving, and maintain accurate cycle counts.

Ideal candidates have 2–3 years of luxury retail experience, strong analytical skills, and high integrity. The on-site role emphasizes efficiency, teamwork, and adherence to Gucci standards in a fast-paced boutique.

Qualifications

• 2–3 years of retail experience, luxury or contemporary preferred.
• Supervisory experience is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Oversee shipping/receiving and report issues to Store Director or Operations Manager.
• Maintain accurate store inventory with cycle counts and reconciliations.
• Print, ticket, and price adjustments; assist with repairs and damages per guidelines.
• Support client experience and selling process with high service standards.

Skills

Retail experience

Supervisory experience

Analytical thinking

Strong ethics

Multi-tasking

Attention to detail

Tools

Retail software

Shipping software

Job description

Gucci in Cincinnati seeks a Senior Operations Controller to oversee inventory integrity and support the selling process with exceptional client service. You will manage stockroom operations, coordinate shipping/receiving, and maintain accurate cycle counts.

Ideal candidates have 2–3 years of luxury retail experience, strong analytical skills, and high integrity. The on-site role emphasizes efficiency, teamwork, and adherence to Gucci standards in a fast-paced boutique.