Senior Luxury Sales Associate – Clienteling & Omni-Channel

Coach; Jenks (OK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house based in New York. The Sales Associate role offers an elevated, personalized shopping experience and supports daily store operations while driving brand loyalty.

You'll build lasting client relationships, use mobile POS and social selling tools, and meet individual and store KPIs. The position requires flexibility for nights, weekends, and peak seasons, with a focus on exceptional service.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and mobile devices.
• Ability to lift 25 lb regularly (up to 50 lb occasionally) and stand for long periods.
• Strong English proficiency.
• Social media savvy with live-stream shopping experience.

Responsibilities

• Represent Coach as a brand ambassador.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling.
• Utilize POS and clienteling tools to capture data.
• Develop personal sales plans to meet KPIs.
• Support daily store operations and inventory management.
• Maintain a clean, organized sales floor and follow policies.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

Mobile POS

POS systems

Walkie-talkie

Job description

Coach is a global fashion house based in New York. The Sales Associate role offers an elevated, personalized shopping experience and supports daily store operations while driving brand loyalty.

You'll build lasting client relationships, use mobile POS and social selling tools, and meet individual and store KPIs. The position requires flexibility for nights, weekends, and peak seasons, with a focus on exceptional service.