Luxury Sales Associate — Omnichannel & Clienteling

Tapestry, Inc.; Ledyard (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house, built in New York, renowned for luxury retail. As a Sales Associate, you will be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and supporting daily store operations.

You will drive sales through cross-selling and clienteling, use POS, mobile devices, and social platforms to engage clients, and help keep the floor and stockroom organized while meeting personal and store KPIs.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and mobile POS.
• Ability to lift 25 lb regularly and work a fast-paced environment.
• Strong English proficiency and fashion trend awareness.

Responsibilities

• Represent Coach as a brand ambassador and meet KPIs.
• Deliver a personalized shopping experience and drive cross-selling.
• Utilize clienteling tools and social selling to capture data.
• Complete daily operations including cash wrap and stockroom duties.
• Assist teammates with inventory and visual merchandising tasks.

Skills

Sales experience

English proficiency

Clienteling

Tools

POS system

Mobile POS

iPad

Job description

Coach is a global fashion house, built in New York, renowned for luxury retail. As a Sales Associate, you will be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and supporting daily store operations.

You will drive sales through cross-selling and clienteling, use POS, mobile devices, and social platforms to engage clients, and help keep the floor and stockroom organized while meeting personal and store KPIs.