Luxury Sales Associate - Clienteling & Omni-Channel

Tapestry, Inc.; Hilton Head Island (SC); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences. The Sales Associate acts as a brand ambassador, delivering personalized styling and exceptional service on the shop floor and across omni-channel channels.

You will meet personal and store sales goals, support daily store operations, and collaborate with teammates to drive brand loyalty and revenue while maintaining a high-energy, calm, professional demeanor.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Familiar with POS operation and mobile devices.
• Strong English proficiency and fashion knowledge.

Responsibilities

• Represent Coach as a brand ambassador and follow style standards.
• Build client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social selling to capture data.

Skills

Luxury retail

Sales experience

English proficiency

Social media savvy

Live-stream shopping

Tools

POS system

Mobile POS

Clienteling tools

Job description

Coach is a global fashion house known for luxury retail experiences. The Sales Associate acts as a brand ambassador, delivering personalized styling and exceptional service on the shop floor and across omni-channel channels.

You will meet personal and store sales goals, support daily store operations, and collaborate with teammates to drive brand loyalty and revenue while maintaining a high-energy, calm, professional demeanor.