Senior Luxury Sales Associate – Omnichannel & Clienteling

Tapestry, Inc.; Oxon Hill (MD); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, seeks a Sales Associate to deliver an elevated, personalized shopping experience and meet store goals. You will blend luxury retail service with omnichannel selling and team collaboration to drive brand loyalty.

Join a frontline team focused on client relationships, product expertise, and data-driven selling, while supporting daily store operations and brand initiatives.

Qualifications

• 1+ years of luxury retail or premium brand sales experience.
• Experience with POS operation and basic computer tools.
• Strong English proficiency and clienteling/data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador and follow style standards.
• Build client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling, and recommendations.
• Use POS, clienteling tools, and social selling to capture data.
• Meet or exceed personal and team KPIs.
• Handle transactions, returns, and online pickups efficiently.

Skills

1+ years sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping experience

Fast-paced environment

Tools

POS system

Mobile POS

Job description

Coach, a global fashion house, seeks a Sales Associate to deliver an elevated, personalized shopping experience and meet store goals. You will blend luxury retail service with omnichannel selling and team collaboration to drive brand loyalty.

Join a frontline team focused on client relationships, product expertise, and data-driven selling, while supporting daily store operations and brand initiatives.