Senior Logistics Supervisor – Driver Operations

Xpresstechfreight; Morehead (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation, Sick, & Personal time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

On-site work out facility

Job summary

U.S. Xpress in Morehead, KY is seeking a Supervisor II Account to oversee driver performance, plan loads, and ensure on-time service in a role that does not permit remote work, based in Morehead, Kentucky.

You will lead safety metrics, coach drivers, coordinate drug screens and CDL renewals, and collaborate with multiple departments to drive service quality and profitability for our fleet.

Qualifications

• High school diploma or equivalent required.
• Equivalent years of experience defined as one year of professional experience for each year of college requested.

Responsibilities

• Promote safety metrics and KPIs around service pickup %, deadhead %, assignments per week, and any other metric essential for the organization’s objectives.
• Supervises driver performance to ensure proper balance is achieved with business needs and driver needs.
• Utilize High Performance Coaching to proactively coach drivers on performance or behavior expectations.
• Ensure the highest level of service for U.S. Xpress customers by effectively managing expectations and commitments through strong relationships and proactive communication.
• Maximize company profitability and revenue through appropriate equipment utilization.
• Ensure win/win scenarios that result in both high driver and customer satisfaction and loyalty.
• Utilize effective communication to handle sensitive issues, difficult conversations, and/or driver disputes.
• Effectively plan driver loads based on availability (PTA) and ensure drivers and equipment are performing as necessary to provide on-time service.
• Coordinate with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.
• Utilize systems such as AS400 and XPM for various tasks to ensure maximum departmental productivity.
• Collaborate with other operational and support departments on various tasks.
• Yard duties as assigned.
• Proactively work to assist others in achieving the organization’s objectives.
• Collaborate with all levels of the organization to harness the collective intelligence of the workforce.
• Build credibility and trust among managed employees by providing prompt and constructive feedback or positive reinforcement.

Skills

Change management

Effective communicator

DOT regulations

Problem solving

Quick learner

Education

High school diploma or equivalent

Equivalent years of experience requirement

Job description

U.S. Xpress in Morehead, KY is seeking a Supervisor II Account to oversee driver performance, plan loads, and ensure on-time service in a role that does not permit remote work, based in Morehead, Kentucky.

You will lead safety metrics, coach drivers, coordinate drug screens and CDL renewals, and collaborate with multiple departments to drive service quality and profitability for our fleet.