Senior Logistics & Operations Admin

Federal Express Corporation; Harmon Cove (NJ); On-site; USD 37,000 - 57,000; Full time

Job summary

Federal Express Corporation in New Jersey seeks an Ops Admin I–III to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. This role handles damaged and misaddressed packages and serves as the first point of contact for customers.

Responsibilities include providing clerical support (photocopying, filing, faxing, emailing, answering phones), data entry in multiple systems, preparing reports for management, and assisting with

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills necessary to respond to requests.
• Time management, organizational and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews, researches and/or enters data in various systems to support respective areas.
• Compiles data and prepares regular and adhoc reports for management review.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with Business Control Self Assessment (BCSA) audits by retrieving data/files.
• Supports loss prevention and QA functions including address searches and ensuring package condition.
• Tracks metrics and prepares weekly reports; handles IC inquiries related to settlement and logistics.

Skills

Typing

Data entry

Phone/fax/copier use

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in New Jersey seeks an Ops Admin I–III to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. This role handles damaged and misaddressed packages and serves as the first point of contact for customers.

Responsibilities include providing clerical support (photocopying, filing, faxing, emailing, answering phones), data entry in multiple systems, preparing reports for management, and assisting with