Operations Admin II - Data, Customer Service & Logistics

Federal Express Corporation; Wayne (NJ); On-site; USD 2,458,000 - 3,429,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, linehaul, and customer service. You will handle administrative tasks, data entry, and reporting while addressing customer inquiries and aiding in loss-prevention efforts.

The role requires a high school diploma, at least two years of clerical or customer service experience, and proficiency with MS Office. Evening/early morning shifts may apply, with on-site work in New Jersey.

Qualifications

• High school diploma or GED required.
• Two years of customer service or clerical experience required; dock operations/ distribution center experience preferred.
• Proficiency in typing, data entry, and MS Office.
• Ability to multitask in a fast-paced environment with attention to detail.

Responsibilities

• Provide clerical support for management and operations (photocopying, filing, faxing, emailing, answering phones).
• Review, research and enter data in various systems to support the functional area.
• Compile data and prepare regular and ad hoc reports for management review.
• Serve as frontline customer service to resolve inquiries and elevate as needed.
• Assist with BCSA audits by retrieving data and files for review.
• Support linehaul/damage prevention tasks and ensure proper package handling and scans.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Communication

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, linehaul, and customer service. You will handle administrative tasks, data entry, and reporting while addressing customer inquiries and aiding in loss-prevention efforts.

The role requires a high school diploma, at least two years of clerical or customer service experience, and proficiency with MS Office. Evening/early morning shifts may apply, with on-site work in New Jersey.