Senior Logistics Account Manager | Uncapped Commissions

Circle Logistics Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Paid training

Paid holidays

Health, vision, and dental insurance

Job summary

Circle Logistics Inc. in Fort Wayne, IN is seeking a Senior Account Manager. You will represent Circle Logistics, manage and promote our services to new customers, and build your book of business with autonomy in a fast-paced team setting.

The role demands 3–5 years in logistics brokerage, a proven sales track record, and the ability to handle high call volumes while delivering outstanding customer service. A flexible schedule including nights/weekends is required.

Qualifications

• High School diploma, GED, or equivalent experience required.
• 3-5 years of experience in a brokerage/logistics environment.
• Experience with and/or ability to learn a variety of TMS/CRM platforms.
• Proven track record of success as an Account Manager.
• Ability to thrive in a fast-paced working environment and multitask.
• Strong attention to detail and organized.
• Ability to maintain a positive attitude.
• Flexible schedule, including nights, weekends, and holidays as business needs dictate.

Responsibilities

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Maintain and grow existing accounts by managing customers day to day requirements.
• Build and expand your book of business with carriers while maintaining a strong relationship.
• Operate with autonomy and independent decision-making making managing accounts daily.
• Provide and negotiate freight rates with carriers.
• Manage your daily shipments to ensure timely pick-up and delivery.
• Actively procure new carriers based on volume and lane density.
• Properly qualify carriers booked to prevent any service failures.
• Take responsibility for critical loads/critical customers.
• Analyze customers’ needs and offer personalized solutions.
• Match customer demand with quotes for their freight-related inquiries.
• Build strategies that will result in increased sales and stronger partnerships.
• Solve complex problems and be the main contact for all your accounts’ communications.
• Organize and manage your daily shipments to ensure our "No Fail" policy.
• Collaborate with your team on pricing strategy and account implementation plans.
• Review sales activities and prospective customers with management.

Skills

Account Management

Sales

Customer Service

Negotiation

Time Management

Multitasking

Detail Oriented

Education

High School diploma or GED

Tools

TMS platforms

CRM platforms

Job description

Circle Logistics Inc. in Fort Wayne, IN is seeking a Senior Account Manager. You will represent Circle Logistics, manage and promote our services to new customers, and build your book of business with autonomy in a fast-paced team setting.

The role demands 3–5 years in logistics brokerage, a proven sales track record, and the ability to handle high call volumes while delivering outstanding customer service. A flexible schedule including nights/weekends is required.