Senior Sales Counselor

Bennetts Company; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company in Pittsburgh is seeking a Retirement Living Sales Counselor to support older adults and families in exploring senior living options with a resident-first, mission-driven approach. You will build trusted relationships, educate prospects on independent living, memory care, and skilled nursing services, and conduct community tours and personalized presentations.

A compassionate, service-oriented mindset and strong communication skills are essential to help families make informed

Qualifications

• Strong communication and interpersonal skills with an empathetic, service-oriented mindset.
• Ability to assess needs, present options clearly, and build rapport.
• Professional integrity and responsiveness in handling inquiries and follow-up.
• Detail-oriented recordkeeping and collaboration with internal teams.

Responsibilities

• Build trusted relationships by learning each prospect’s needs and preferences.
• Educate prospects on independent living, assisted living, memory care, and skilled nursing services.
• Conduct community tours and deliver personalized presentations.
• Respond promptly to inquiries, follow up with prospective residents, and guide decision-making with compassion and integrity.
• Partner with community teams to create a welcoming, supportive experience.
• Maintain accurate prospect records and documentation.

Skills

Communication

Interpersonal skills

Empathetic mindset

Service-oriented

Job description

Retirement Living Sales Counselor supports older adults and families in exploring senior living options through a resident-first, mission-driven approach.

Key Responsibilities

• Build trusted relationships by learning each prospect’s needs and preferences.
• Educate prospects on independent living, assisted living, memory care, and skilled nursing services.
• Conduct community tours and deliver personalized presentations.
• Respond promptly to inquiries, follow up with prospective residents, and guide decision-making with compassion and integrity.
• Partner with community teams to create a welcoming, supportive experience.
• Maintain accurate prospect records and documentation.

Qualifications & Skills

• Strong communication and interpersonal skills with an empathetic, service-oriented mindset.
• Ability to assess needs, present options clearly, and build rapport.
• Professional integrity and responsiveness in handling inquiries and follow-up.
• Detail-oriented recordkeeping and collaboration with internal teams.