Retirement Sales Counselor - Senior Living

Bennetts Company; Pittsburgh (Allegheny County); On-site; USD 35,000 - 60,000; Full time

Job summary

Bennetts Company in Pittsburgh is seeking a Retirement Living Sales Counselor to engage families, listen to needs, tailor recommendations, and guide them toward compassionate housing options, tours, and enrollment steps.

Help older adults understand independent living, assisted living, memory care, and skilled nursing; build trusted relationships and support decision-making within a resident-first, mission-driven team that collaborates with nursing, dining, and activities to ensure a warm, safe,

Qualifications

• Strong interpersonal and communication skills.
• Empathy and integrity in resident interactions.
• Ability to understand resident needs and preferences.
• Comfort presenting senior living options to families.
• Collaborative mindset with cross-functional teams.

Responsibilities

• Build trusted relationships with prospects and families.
• Respond to inquiries and support the decision-making process.
• Conduct community tours and communicate offerings effectively.
• Coordinate follow-up and maintain engagement with prospects.
• Collaborate with community teams to deliver a welcoming resident experience.
• Support occupancy and sales goals through outreach and coordination.

Skills

Interpersonal skills

Communication

Empathy

Integrity

Needs assessment

Teamwork

Job description

Retirement Living Sales Counselor

Help older adults and their families explore senior living options in a resident-first, mission-driven environment. Learn prospective residents’ needs and provide clear, compassionate guidance on

• Build trusted relationships with prospects and families
• Respond to inquiries and support the decision-making process
• Conduct community tours and communicate community offerings effectively
• Coordinate follow-up and maintain engagement with prospects
• Collaborate with community teams to deliver a welcoming resident experience
• Support occupancy and sales goals through consistent outreach and coordination

Retirement Living Sales Counselor

Help older adults and their families explore senior living options in a resident-first, mission-driven environment. Learn prospective residents’ needs and provide clear, compassionate guidance on independent living, assisted living, memory care, and skilled nursing services.

• Build trusted relationships with prospects and families
• Respond to inquiries and support the decision-making process
• Conduct community tours and communicate community offerings effectively
• Coordinate follow-up and maintain engagement with prospects
• Collaborate with community teams to deliver a welcoming resident experience
• Support occupancy and sales goals through consistent outreach and coordination

Key Qualifications/Skills:

strong interpersonal and communication skills, empathy and integrity, ability to understand resident needs, comfort presenting senior living options, and teamwork with cross-functional partners.