Senior Living Sales Counselor

Bennetts Company; North Strabane Township (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Bennetts Company is seeking a compassionate Retirement Living Counselor to support older adults and families in choosing among independent living, assisted living, memory care, or skilled nursing options. You will listen to needs, educate prospects, and guide them through decision-making with a resident-first approach.

You will build trust, provide thoughtful follow-up, and collaborate with community teams to ensure a welcoming experience.

Qualifications

• Empathetic and inclusive with strong people-focused communication.
• Excellent problem-solving and relationship-building skills.
• Ability to engage seniors with compassion and clarity.

Responsibilities

• Build trusting relationships with residents and families
• Provide thoughtful follow-up to prospective residents
• Collaborate with community teams to create a welcoming, supportive experience
• Communicate service options clearly and compassionately
• Demonstrate integrity, continuous improvement, and a commitment to enhancing seniors’ quality of life

Job description

Retirement Living Counselor supports older adults and their families in exploring senior living options. In a resident-first role, you will listen to individual needs, educate prospects on independent living, assisted living, memory care, and skilled nursing services, and guide them through the decision-making process.

• Build trusting relationships with residents and families
• Provide thoughtful follow-up to prospective residents
• Collaborate with community teams to create a welcoming, supportive experience
• Communicate service options clearly and compassionately
• Demonstrate integrity, continuous improvement, and a commitment to enhancing seniors’ quality of life

Ideal candidates are empathetic, inclusive, and skilled in people-focused communication, problem-solving, and relationship building.