Senior Living Sales Counselor

Bennetts Company; West Mifflin (Allegheny County); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Bennetts Company is seeking a Retirement Living Counselor to support older adults and their families in exploring senior living options that fit individual needs, preferences and goals. You will build trusting relationships, clearly explain services, coordinate inquiries, and guide decision-making.

You will conduct tours and work with the team to deliver a welcoming, informative resident experience. This role emphasizes empathy, organization, and responsive follow-up in a mission-driven

Qualificações

• Strong interpersonal and relationship-building skills.
• Excellent communication and ability to explain services clearly.
• Customer-focused, compassionate approach with respect and integrity.
• Comfort working with older adults and their families.
• Organized with responsive follow-up and inquiry management.

Responsabilidades

• Build trusting relationships by actively listening and understanding concerns.
• Explain available community services and help guide decision-making.
• Coordinate inquiries, follow up with prospective residents, and provide clear information.
• Conduct community tours and communicate key features and benefits.
• Collaborate with team members to deliver a welcoming, informative resident experience.
• Contribute to continuous improvement within a supportive, mission-driven environment.

Conhecimentos

Interpersonal skills

Communication skills

Empathy

Elder care

Follow-up skills

Descrição da oferta de emprego

Retirement Living Counselor supports older adults and their families in exploring senior living options that align with individual needs, preferences, and goals.

Key Responsibilities

• Build trusting relationships by actively listening and understanding concerns.


• Explain available community services and help guide decision-making.


• Coordinate inquiries, follow up with prospective residents, and provide clear information.


• Conduct community tours and communicate key features and benefits.


• Collaborate with team members to deliver a welcoming, informative resident experience.


• Contribute to continuous improvement within a supportive, mission-driven environment.

Qualifications & Skills

• Strong interpersonal and relationship-building skills.


• Excellent communication and ability to explain services clearly.


• Customer-focused, compassionate approach with respect and integrity.


• Comfort working with older adults and their families.


• Organized, responsive follow-up and inquiry management.