Senior Living Sales Counselor

Bennetts Company; Jefferson (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Bennetts Company is seeking a Retirement Living Counselor to support older adults and families in understanding retirement living options, prioritizing a resident-first experience. You will listen to individual needs and clearly explain available services and levels of care to guide decisions.

The role focuses on building trust, coordinating tours, and partnering with internal teams to ensure a consistently welcoming experience from first contact through move-in.

Qualifications

• Strong communication, relationship-building, customer service, and follow-through.
• Interest in senior living, healthcare, or hospitality.
• Compassionate, respectful approach aligned with continuous improvement.

Responsibilities

• Answer inquiries and provide accurate, timely information about retirement living and care options.
• Coordinate and arrange community tours.
• Partner with internal teams to ensure consistent, welcoming service from first contact through move-in.
• Maintain strong follow-through and support candidates as needs evolve.

Skills

Strong communication

Relationship-building

Customer service

Follow-through

Interest in senior living/healthcare/h

Compassionate, respectful approach

Job description

Retirement Living Counselor supports older adults and families in understanding and choosing retirement living options. The role focuses on a resident-first experience by listening to individual needs, clearly explaining available community services and levels of care, and guiding prospective residents through the decision-making process.

Key duties

• Answer inquiries and provide accurate, timely information about retirement living and care options
• Coordinate and arrange community tours
• Partner with internal teams to ensure consistent, welcoming service from first contact through move-in
• Maintain strong follow-through and support candidates as needs evolve

Qualifications & Skills

• Strong communication, relationship-building, customer service, and follow-through
• Interest in senior living, healthcare, or hospitality
• Compassionate, respectful approach aligned with continuous improvement