Senior Living Move-In Experience Coordinator

Harmony Senior Services; Avon (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Harmony Senior Services in Avon, Indiana, is seeking a Move-In Coordinator to assist new residents and families with move-in, paperwork, and residency agreements. You will calculate pro-rated rents, collect payments, prepare apartments, and coordinate with Health Care and Business Office teams.

The role emphasizes data analysis, strong organizational and communication skills, and building relationships with residents, families, staff, and community groups.

Qualifications

• Ability to analyze data and calculate monthly rent pro-rates.
• Strong organization and multitasking skills to manage move-ins.
• Excellent oral and written communication, with proficiency in computer programs.

Responsibilities

• Ensure new resident paperwork (UAI, physical assessment, ALF assessment) is completed before move-in and provided to the Health Care Coordinator.
• Complete residency agreement with resident or family.
• Calculate pro-rated monthly rate for resident at move-in.
• Collect all monies owed at move-in.
• Coordinate preparation of apartment for move-in.
• Communicate move-in status to managers and teams; monitor potential move-outs.
• Conduct community tours and answer inquiries when marketing is unavailable.
• Provide move-in paperwork for resident file set-up with Business Office Manager and Health Care Coordinator.
• Follow up with new resident and family weekly for the first month to ensure smooth transition.
• All other duties assigned

Skills

Data analysis

Organizational skills

Communication skills

Relationship building

Computer proficiency

Education

Bachelor's degree or equivalent experience

Job description

Harmony Senior Services in Avon, Indiana, is seeking a Move-In Coordinator to assist new residents and families with move-in, paperwork, and residency agreements. You will calculate pro-rated rents, collect payments, prepare apartments, and coordinate with Health Care and Business Office teams.

The role emphasizes data analysis, strong organizational and communication skills, and building relationships with residents, families, staff, and community groups.