Director of Maintenance

Harmony Senior Services; Avon (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Harmony Senior Services in Avon, Indiana, is seeking a Move-In Coordinator to assist new residents and families with move-in, paperwork, and residency agreements. You will calculate pro-rated rents, collect payments, prepare apartments, and coordinate with Health Care and Business Office teams.

The role emphasizes data analysis, strong organizational and communication skills, and building relationships with residents, families, staff, and community groups.

Qualifications

• Ability to analyze data and calculate monthly rent pro-rates.
• Strong organization and multitasking skills to manage move-ins.
• Excellent oral and written communication, with proficiency in computer programs.

Responsibilities

• Ensure new resident paperwork (UAI, physical assessment, ALF assessment) is completed before move-in and provided to the Health Care Coordinator.
• Complete residency agreement with resident or family.
• Calculate pro-rated monthly rate for resident at move-in.
• Collect all monies owed at move-in.
• Coordinate preparation of apartment for move-in.
• Communicate move-in status to managers and teams; monitor potential move-outs.
• Conduct community tours and answer inquiries when marketing is unavailable.
• Provide move-in paperwork for resident file set-up with Business Office Manager and Health Care Coordinator.
• Follow up with new resident and family weekly for the first month to ensure smooth transition.
• All other duties assigned

Skills

Data analysis

Organizational skills

Communication skills

Relationship building

Computer proficiency

Education

Bachelor's degree or equivalent experience

Job description

2141 North Dan Jones Road, Avon, Indiana 46123

Job Description

The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.

• Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator
• Complete residency agreement with the resident or family
• Calculate pro-rated monthly rate for resident at move-in
• Collect all monies owed the community when resident moves-in
• Coordinate preparation of selected apartment to ensure it is ready for move-in
• Communicate to managers the status of all new move-ins or potential move-outs
• Conduct tours of the community and answer inquiry calls when marketing team is not available
• Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up
• Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings
• All other duties assigned
• Requirements:
• Bachelor's degree preferred or equivalent experience
• Three years' experience working in senior care preferred
• Ability to analyze data and calculate monthly pro-rates for rent at move-in
• Strong organizational skills and ability to multi-task and complete projects on time
• Ability to establish relationships and connections with prospective residents and their families, employees, community resource groups, and management team
• Must possess strong oral and written communication skills and be proficient using computer programs
• Must be able to lift, carry, and push up to 25lbs

Why Harmony?