Senior Living Front Desk & Guest Services Associate

Atria Senior Living - Bay Shore; Bay Shore (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid holidays and PTO

Tuition reimbursement

Job summary

Atria Senior Living – Bay Shore is seeking an energetic front desk/clerical associate to greet residents and visitors, answer calls with a friendly, marketing-minded approach, and handle basic inquiries. You’ll manage messages, coordinate reservations, and support daily office operations in a welcoming community environment.

The role requires a high school diploma or GED, basic First Aid/CPR where required, and the ability to read and write simple communications.

Qualifications

• HS diploma or GED; or 1–3 years related experience or equivalent.
• Basic First Aid and CPR certification where required.
• Must complete all Atria specified training programs.
• Able to read and write simple correspondence and present information clearly.
• Able to operate common office equipment and work varied schedules.

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing oriented way.
• Retrieves messages and forwards to appropriate staff.
• Takes and delivers messages or transfers calls when needed.
• Gives general information about the community and directions.
• Welcomes on-site visitors and assists with guest coordination.
• Coordinates guestroom reservations and maintains daily calendars.
• Receives, sorts, and routes mail and publications.
• Distributes communications and handles deliveries.
• Maintains office equipment and supports basic administrative tasks.
• Orders and maintains office supplies; handles basic billing information.

Skills

Customer service

Communication

Reading comprehension

Writing short correspondence

Basic math

Education

High school diploma or GED

Tools

Telephone system

Emergency call system

Monitoring board

Photocopier

Job description

Atria Senior Living – Bay Shore is seeking an energetic front desk/clerical associate to greet residents and visitors, answer calls with a friendly, marketing-minded approach, and handle basic inquiries. You’ll manage messages, coordinate reservations, and support daily office operations in a welcoming community environment.

The role requires a high school diploma or GED, basic First Aid/CPR where required, and the ability to read and write simple communications.