Senior Living Front Desk Concierge

Atria Senior Living; Quincy (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401(k) employer match

Paid holidays and PTO

Tuition reimbursement

Job summary

Atria Senior Living in Quincy, MA is hiring for an on-site front desk/administrative associate to support residents and staff. You will answer calls, greet visitors, route inquiries, and coordinate guestroom reservations, transportation, and calendars, ensuring smooth daily operations within the community.

Ideal candidates have a high school diploma or GED, 1–3 years of related experience, and ability to read, write, and communicate clearly.

Qualifications

• High school diploma or GED required or equivalent.
• 1–3 years related experience and/or training preferred.
• Ability to read and comprehend simple instructions and write simple correspondence.
• Able to effectively present information in one-on-one and small group settings.
• Able to operate a telephone, call system, and standard office equipment.

Responsibilities

• Answer incoming calls in a cheerful, marketing-oriented manner; determine caller purpose and route to the right person.
• Greet on-site visitors and announce to staff.
• Coordinate guestroom reservations and community calendar items.
• Provide information about the community and directions to visitors.
• Assist with mail, deliveries, and general clerical duties as needed.
• Support transportation and scheduling coordination as required.

Skills

Phone etiquette

Customer service

Multitasking

Communication

Reading/writing

Education

High school diploma or GED

First Aid/CPR certification

Tools

Office equipment

Job description

Atria Senior Living in Quincy, MA is hiring for an on-site front desk/administrative associate to support residents and staff. You will answer calls, greet visitors, route inquiries, and coordinate guestroom reservations, transportation, and calendars, ensuring smooth daily operations within the community.

Ideal candidates have a high school diploma or GED, 1–3 years of related experience, and ability to read, write, and communicate clearly.