Front Desk & Guest Services Associate - Senior Living

Atria Senior Living - Marina Place; Quincy (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual rewards

$500 Scores Reward (Full Time) or $250

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Marina Place is seeking a versatile clerical associate to support daily operations in a senior living community. You will answer calls, greet visitors, manage reservations, and assist with mail, calendars, and supplies.

The role requires strong communication, basic math, and the ability to follow instructions and work across shifts. Training is provided, and benefits are included as part of employment with the community.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Ability to read and write simple correspondence and present information clearly.
• Able to operate basic office equipment and handle schedules.

Responsibilities

• Answer incoming calls cheerfully and forward to appropriate staff.
• Retrieve messages from voicemail and deliver to staff.
• Take and deliver messages or transfer calls when needed.
• Provide callers with information about the community and directions.
• Welcome visitors and coordinate guestroom reservations.
• Maintain residents lists and update calendars.
• Handle mail and publications; route deliveries.
• Maintain office supplies and equipment.
• Collect rent checks and assist bookkeeping as needed.
• May drive company vehicle if required, and perform other duties.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Telephone system

Emergency call system

Photocopier

Fax machine

Job description

Atria Senior Living - Marina Place is seeking a versatile clerical associate to support daily operations in a senior living community. You will answer calls, greet visitors, manage reservations, and assist with mail, calendars, and supplies.

The role requires strong communication, basic math, and the ability to follow instructions and work across shifts. Training is provided, and benefits are included as part of employment with the community.