Front Desk Concierge - Senior Living

Atria Senior Living - La Jolla; San Diego (CA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Paid holidays & PTO

Anniversary rewards (Full Time)

Annual Scores Reward for Full Time/Pat

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - La Jolla seeks a friendly front desk/clerical team member to support residents and staff at our San Diego community. You will handle calls, greet visitors, manage messages and assist with resident services with a positive, customer-focused approach.

Required: high school diploma or GED, basic First Aid/CPR, ability to read and write simple notes, and proficiency with common office equipment. Expect varied shifts and a collaborative team environment.

Qualifications

• High school diploma or GED; or 1–3 years related experience or training; or equivalent combination.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Able to read and comprehend simple instructions and memos; write simple correspondence.
• Able to operate telephone, emergency call system, monitoring board, or beeper; work various shifts.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way; forwards calls to appropriate staff.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when needed.
• Answers general questions about the community and provides directions and information.
• Welcomes on-site visitors and announces visitors to staff.
• Coordinates guestroom reservations.
• Maintains current list of residents who are hospitalized and updates calendars.
• Receives, sorts, routes mail, maintains and routes publications.
• Distributes written communications, accepts and signs for deliveries.
• Operates office equipment and assists users.
• Orders, receives, and maintains office supplies.
• Collects rent and other payments and provides information to bookkeeping.
• May drive company vehicle if required.
• Performs other duties as assigned.

Skills

First Aid & CPR

Telephone handling

Customer service

Reading & writing basic notes

Education

High school diploma or GED

Tools

Telephone

Photocopier

Monitoring board

Job description

Atria Senior Living - La Jolla seeks a friendly front desk/clerical team member to support residents and staff at our San Diego community. You will handle calls, greet visitors, manage messages and assist with resident services with a positive, customer-focused approach.

Required: high school diploma or GED, basic First Aid/CPR, ability to read and write simple notes, and proficiency with common office equipment. Expect varied shifts and a collaborative team environment.