Senior Living Front Desk Concierge & Resident Services

Cogir Senior Living; Garner (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

401K with company match

Free meals

Job summary

Cogir Senior Living in Garner, NC is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and staff, delivering exceptional service and creating a welcoming environment at the front desk.

The role involves answering calls, greeting visitors, coordinating transportation and activities, and assisting with administrative tasks while maintaining confidentiality and a professional demeanor.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of Word, Excel, and Outlook.
• Friendly, professional, and organized with strong communication skills.

Responsibilities

• Answer a multi-line telephone and direct inquiries as needed.
• Greet families, residents, guests, and vendors with a welcoming attitude.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and light clerical work.
• Order office supplies and manage routine tasks.
• Address resident concerns and elevate issues to management when needed.
• Complete work order requests.

Skills

Customer service

Front desk

Communication

Multi-tasking

Computer literacy

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Garner, NC is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and staff, delivering exceptional service and creating a welcoming environment at the front desk.

The role involves answering calls, greeting visitors, coordinating transportation and activities, and assisting with administrative tasks while maintaining confidentiality and a professional demeanor.