Senior Living Front Desk Concierge

Benchmark Senior Living; Brookfield (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Holidays & floating days

Discounted meals

Paid training

Uniforms provided

Referral bonus

Wellness programs

401k match

Medical benefits

Vision benefits

Dental benefits

Tuition reimbursement

Vacation & PTO

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information center for residents, families, visitors, staff and community contacts. The role may include some computer processing duties as appropriate.

Responsibilities include greeting visitors, professionally handling all phone calls, routing callers or answering questions in a timely and courteous manner, and offering refreshments when applicable.

Qualifications

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments (coffee, water, etc.) to visitors, where applicable.
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Phone system expertise

Education

High school diploma

Job description

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information center for residents, families, visitors, staff and community contacts. The role may include some computer processing duties as appropriate.

Responsibilities include greeting visitors, professionally handling all phone calls, routing callers or answering questions in a timely and courteous manner, and offering refreshments when applicable.