Front Desk Concierge – Senior Living & Guest Care

Benchmark Senior Living; Newton Lower Falls (MA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided Unif|

Associate Referral Bonus Program

Physical & Mental Health Wellness Prog

401k Retirement Plan with CompanyMatch

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness Paid 0

Job summary

Benchmark Senior Living in Newton, MA is seeking a friendly Front Desk Receptionist to welcome visitors, answer questions, and support light administrative tasks. You will coordinate appointment books for residents and assist with guest services to ensure a warm, organized lobby experience.

The role involves professional phone handling, concierge tasks, and maintaining a tidy reception area, while supporting basic computer duties as needed.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone systems and call routing.
• Ability to assist with basic computer tasks.

Responsibilities

• Greet visitors and direct them appropriately.
• Handle all phone calls professionally and route or answer queries.
• Offer refreshments to visitors when applicable.
• Manage appointment books for residents' doctors and beauty/barber services.
• Serve as concierge for residents, arrange taxis and troubleshoot needs.
• Keep lobby clean and organized.

Skills

Telephone system expertise

Customer service

Reception duties

Education

High school diploma or equivalent

Job description

Benchmark Senior Living in Newton, MA is seeking a friendly Front Desk Receptionist to welcome visitors, answer questions, and support light administrative tasks. You will coordinate appointment books for residents and assist with guest services to ensure a warm, organized lobby experience.

The role involves professional phone handling, concierge tasks, and maintaining a tidy reception area, while supporting basic computer duties as needed.