Front Desk Concierge - Senior Living & Visitor Services

Benchmark Senior Living; South Windsor (CT); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided Umifn

Associate Referral Bonus Program

Physical & Mental Health Wellness Prog

401k Retirement Plan with CompanyMatch

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness Paid Tm

Eligibility may vary by employment

Job summary

Benchmark Senior Living is seeking a friendly Front Desk Receptionist to greet visitors, answer calls, and assist residents and guests with inquiries at the community. You will manage appointment books and coordinate concierge-style services in a welcoming environment.

The role supports residents and families, requires excellent communication, and includes benefits and a structured schedule, including every other weekend 8a-1p, at our Connecticut community.

Qualifications

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system.

Responsibilities

• Greet visitors immediately upon arrival.
• Professionally handle all phone calls and route callers or answer questions in a timely and courteous manner.
• Offer refreshments (coffee, water, etc.) to visitors, where applicable.
• Manage doctor appointment book and beauty appointment book.
• Manage beauty and barber appointment book.
• Act as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system knowledge

Education

High school diploma or equivalent certificate

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Schedule: Every other weekend, 8a-1p

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
  
  

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others
  
  

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status