Senior Living Front Desk Concierge – Paid Training & Benefits

Benchmark Senior Living; Meriden (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Physical & Mental Health Wellness

401k Retirement Plan with CompanyMatch

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness PTO

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information hub for residents, families, and visitors. You will provide friendly reception, answer calls, manage appointment books, and assist with light computer processing as needed.

You will act as a concierge for residents, arrange taxis and address routine issues, while keeping the lobby neat and welcoming. This role supports a caring community focused on excellent service and personal connection.

Qualifications

• High school diploma or equivalent preferred.
• Possesses expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments (coffee, water, etc.) to visitors, where applicable.
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system expertise

Education

High school diploma or equivalent certificate

Job description

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information hub for residents, families, and visitors. You will provide friendly reception, answer calls, manage appointment books, and assist with light computer processing as needed.

You will act as a concierge for residents, arrange taxis and address routine issues, while keeping the lobby neat and welcoming. This role supports a caring community focused on excellent service and personal connection.