Front Desk Concierge — Senior Living & Guest Services

Benchmark Senior Living; Alexandria (VA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided Unif​

Associate Referral Bonus Program

Physical & Mental Health Wellness

401k Retirement Plan with CompanyMatch

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness Paid T​

Résumé du poste

Benchmark Senior Living is seeking a Front Desk Receptionist to act as the information hub for residents, families, and visitors. You will greet guests, manage phone calls, and support light computer processing tasks, enabling smooth daily operations at the community.

This full-time role runs 7a–3p, offering a friendly team environment, opportunities for growth, and comprehensive benefits. A high school diploma is preferred and customer service excellence is expected.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and ability to teach others.

Responsabilités

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Formation

High school diploma or equivalent

Description du poste

Benchmark Senior Living is seeking a Front Desk Receptionist to act as the information hub for residents, families, and visitors. You will greet guests, manage phone calls, and support light computer processing tasks, enabling smooth daily operations at the community.

This full-time role runs 7a–3p, offering a friendly team environment, opportunities for growth, and comprehensive benefits. A high school diploma is preferred and customer service excellence is expected.