Senior Living Counselor

Cherry Hill Free Clinic; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Cherry Hill Free Clinic, Inc. is seeking a Life Plan Counselor to support older adults and their families in identifying senior living options.

The role focuses on active listening, education about life plan choices, and guiding families through financial considerations and the move-in process. The position requires compassionate, resident-centered communication and the ability to build trust with prospective residents and families while coordinating with community teams to ensure a respectful,

Qualifications

• Compassionate, resident-centered communication.
• Ability to explain care and life plan options clearly.
• Comfort discussing financial and move-in considerations with empathy.
• Relationship-building and trusted counseling skills.
• Team-oriented mindset and commitment to continuous improvement.

Responsibilities

• Listen actively to identify resident needs and educate about independent living, assisted living, memory care, and skilled nursing options.
• Collaborate with community teams to ensure accurate information and a welcoming experience.
• Build trust with prospective residents and families and maintain timely follow-up.
• Guide families through financial considerations and the move-in process.
• Facilitate a smooth transition into the community with integrity.

Skills

Compassionate communication

Resident-centered counseling

Clear explanation of care options

Empathetic financial discussions

Trust-building and follow-up

Team collaboration

Job description

Life Plan Counselor supports older adults and their families in identifying appropriate senior living options. This resident-first role involves actively listening to individual needs, educating prospective residents about independent living, assisted living, memory care, and skilled nursing/life plan choices, and guiding families through financial considerations and the move-in process.

You will collaborate with community teams to ensure accurate information and create a welcoming, respectful experience grounded in integrity. Key duties include building trust with prospective residents and families, maintaining timely follow-up, and helping ensure a smooth transition into the community.

Qualifications & Skills

• Compassionate, resident-centered communication
• Strong ability to explain care and life plan options clearly
• Comfort discussing financial and move-in considerations with empathy
• Relationship-building and trusted counseling skills
• Team-oriented mindset and commitment to continuous improvement
• Dependable follow-up and strong organizational habits