Senior Living Counselor

Northshore Home Health Care; Avella (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Northshore Home Health Care is seeking a Retirement Living Counselor to support older adults and their families in exploring senior living options. You will meet with prospective residents to understand needs, educate families on options, and guide them through the community selection process with compassionate communication.

This role emphasizes building trusted relationships, responding to inquiries, and coordinating follow-up while collaborating with community teams to ensure a welcoming

Qualifications

• Empathy for residents and families.
• Excellent verbal and written communication.
• Ability to explain senior living options clearly and compassionately.
• Collaborative and service-oriented approach.
• Commitment to continuous improvement and quality care.

Responsibilities

• Meet with prospective residents to understand needs and preferences.
• Educate families on independent living, assisted living, memory care, and skilled nursing services.
• Guide families through the community selection process with clear, compassionate communication.
• Build trusted relationships and respond to inquiries.
• Coordinate follow-up and collaborate with community teams to ensure a welcoming experience.

Job description

Retirement Living Counselor

supports older adults and their families in exploring senior living options.

Key Responsibilities

• Meet with prospective residents to understand needs and preferences.
• Educate families on independent living, assisted living, memory care, and skilled nursing services.
• Guide families through the community selection process with clear, compassionate communication.
• Build trusted relationships and respond to inquiries.
• Coordinate follow-up and collaborate with community teams to ensure a welcoming experience.

Qualifications & Skills

• Strong empathy and resident-first mindset.
• Excellent communication and relationship-building skills.
• Ability to explain senior living options accurately and supportively.
• Collaborative, service-oriented approach with attention to continuous improvement.