Senior Living Life Plan Counselor

Health Here; Schellsburg (Bedford County); On-site; USD 45,000 - 68,000; Full time

Job summary

Health Here in the United States seeks a Life Plan Counselor to guide older adults and families through next-stage living options. You listen to needs, explain services, and support informed decisions during transitions.

You will build trusted relationships with prospective residents and families, coordinate with internal teams to support admissions, maintain accurate prospect records, and deliver thoughtful follow-up through each stage of the journey.

Qualifications

• Compassionate, people-focused communication.
• Ability to explain options clearly.
• Relationship-building and collaboration.
• Attention to detail and accurate documentation.
• Commitment to respect, integrity, continuous improvement, and enhancing seniors’ quality of life.

Responsibilities

• Build trusted relationships with prospective residents and families.
• Coordinate with internal community teams to support the admissions process.
• Maintain accurate, up-to-date prospect records.
• Deliver thoughtful follow-up throughout each stage of the journey.

Skills

Compassionate communication

Relationship-building

Attention to detail

Documentation

Team collaboration

Job description

Life Plan Counselor provides resident-first guidance to older adults and their families as they explore next-stage living options. You listen to individual needs, explain life plan community services and available living options, and support prospective residents through informed decision-making and transition steps.

You Will

• Build trusted relationships with prospective residents and families
• Coordinate with internal community teams to support the admissions process
• Maintain accurate, up-to-date prospect records
• Deliver thoughtful follow-up throughout each stage of the journey

Qualifications & skills:

Compassionate, people-focused communication; strong ability to explain options clearly; relationship-building and collaboration; attention to detail and accurate documentation; commitment to respect, integrity, continuous improvement, and enhancing seniors’ quality of life.