Senior Living Concierge: Welcome & Info Lead

Belmont Village Lp; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career Growth and Training programs

BV Cares direct employee support for 9

Exclusive discounts and offers

Complimentary unlimited continuing ed

Celebration of Employee Milestones

Referral bonus opportunities

Job summary

Belmont Village Senior Living in Dallas, TX is seeking a Concierge. You will greet residents, family members and guests, answer multi-line calls, and deliver friendly, professional service to support a welcoming community.

You will coordinate packages, transportation, event guest reservations, and work with different teams to ensure clear communication and a safe, hospitable environment for seniors. This full-time role requires empathy, reliability and a collaborative spirit, with opportunities

Qualifications

• High School diploma or equivalent.
• Proven experience with a multi-line phone system and professional phone etiquette.
• Demonstrated proficiency with MS Office applications.
• Must communicate clearly in verbal and written English.
• Demonstrates initiative with critical thinking and organizational skills.
• Professional, pleasant, team-oriented attitude.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls efficiently and professionally.
• Address inquiries and requests promptly, reliably and confidentially with empathy.
• Log and coordinate distribution of packages as appropriate.
• Collaborate with departments to promote effective communication.
• Monitor community access and respond to emergencies per policy.
• Schedule resident transportation and coordinate trips and events.
• Record maintenance work orders in the system.
• Maintain an organized workspace to support efficiency.
• Prioritize hospitality and resident satisfaction in every interaction.

Skills

Multi-line phone system

MS Office

English communication

Administrative skills

Customer service

Team oriented

Attendance reliability

Education

High School diploma or equivalent

Tools

MS Office

Job description

Belmont Village Senior Living in Dallas, TX is seeking a Concierge. You will greet residents, family members and guests, answer multi-line calls, and deliver friendly, professional service to support a welcoming community.

You will coordinate packages, transportation, event guest reservations, and work with different teams to ensure clear communication and a safe, hospitable environment for seniors. This full-time role requires empathy, reliability and a collaborative spirit, with opportunities