Senior Living Concierge: Warm Welcome & Admin Support

Belmont Village Lp; Oak Park (IL); Hybrid; USD 22,000 - 30,000; Part time

Benefits offered by this job

Career Growth

BV Cares program

Exclusive discounts

Continuing education courses

Milestones & achievements

Referral bonuses

Job summary

Belmont Village Senior Living in Oak Park, IL is seeking a Part Time Concierge to greet residents, family members and guests with warmth and professionalism. You will manage phone lines, assist with inquiries, and coordinate packages and event reservations, helping create a safe and welcoming community.

The role requires strong communication, basic MS Office skills, and reliable attendance. You will collaborate with departments to ensure smooth operations and exceptional hospitality for aging

Qualifications

• High School diploma or equivalent is required.
• Experience with a multi-line phone system and professional etiquette.
• Proficiency in MS Office for job tasks.
• Clear verbal and written English communication.
• Demonstrates initiative and critical thinking.
• Strong administrative and organizational skills.
• Professional, pleasant and team-oriented attitude.
• Reliable attendance is essential.

Responsibilities

• Greet residents, visitors and staff warmly.
• Direct and manage incoming phone calls professionally.
• Address inquiries promptly with empathy and dignity.
• Log and coordinate package distribution as appropriate.
• Collaborate with departments for effective communication.
• Monitor access and respond to emergencies per policy.
• Schedule transportation, coordinate trips and events.
• Record maintenance work orders in an electronic system.
• Maintain an organized workspace and first impression.
• Prioritize hospitality and resident satisfaction in interactions.

Skills

Phone etiquette

MS Office

English proficiency

Critical thinking

Administrative skills

Teamwork

Reliability

Customer service

Education

High School diploma or equivalent

Tools

MS Office

Job description

Belmont Village Senior Living in Oak Park, IL is seeking a Part Time Concierge to greet residents, family members and guests with warmth and professionalism. You will manage phone lines, assist with inquiries, and coordinate packages and event reservations, helping create a safe and welcoming community.

The role requires strong communication, basic MS Office skills, and reliable attendance. You will collaborate with departments to ensure smooth operations and exceptional hospitality for aging