Senior Living Concierge: Welcome Guests & Tours

Ciel Senior Living; Shorewood (IL); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Ciel Senior Living is seeking a friendly Concierge to greet visitors, coordinate tours of the community, answer a multi-line telephone, and provide clerical support to our administrative staff. This role serves as the first impression of the community, ensuring a welcoming and organized front desk presence.

The Concierge will assist residents, family members, and guests with various requests, help with tours, manage mail and office duties, and contribute to a positive and professional image of

Qualifications

• Must be able to read, write, and understand English and follow instructions.
• Excellent customer service skills and a friendly, professional demeanor.
• Experience using computer software (Microsoft Office) for clerical tasks.

Responsabilités

• Greet visitors and guide them to the appropriate offices or residents.
• Answer a multi-line telephone and route calls as needed.
• Arrange property tours for prospective residents or visitors.
• Provide clerical support to administrative staff and maintain reception area.
• Assist residents, families, and guests with general requests.
• Support dining room service as needed and help with office tasks.

Connaissances

Reading & writing English

Customer service

Professional demeanor

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Ciel Senior Living is seeking a friendly Concierge to greet visitors, coordinate tours of the community, answer a multi-line telephone, and provide clerical support to our administrative staff. This role serves as the first impression of the community, ensuring a welcoming and organized front desk presence.

The Concierge will assist residents, family members, and guests with various requests, help with tours, manage mail and office duties, and contribute to a positive and professional image of