Senior Living Concierge — Warm, Service-Driven PRN

Cypress Cove; Fort Myers (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

6% company match retirement plan

Education opportunities

Free telemedicine for family members

Employee clinic visits

Job summary

Cypress Cove is seeking a Concierge team member on a PRN basis to support our Life Plan Community in Fort Myers. The role requires availability on weekends and 10-15 hours per week, with duties including greeting visitors, answering phones, providing information, and coordinating visits and services for residents.

Join a team that values compassionate, service-oriented professionals who build lasting relationships with residents and work closely with staff to ensure smooth daily operations.

Qualifications

• Service-oriented attitude and compassion for older adults.
• Excellent communication and interpersonal skills with residents, families, visitors, and staff.
• Ability to maintain confidentiality of information at the front desk.

Responsibilities

• Greet on-site visitors and direct to appropriate staff.
• Operate a multi-line phone system and route callers appropriately.
• Provide information about the organization, directions, and address.
• Maintain resident phone and away lists; manage work orders in WorxHub.
• Book and maintain guest room reservations; perform clerical tasks as needed.
• Manage outgoing mail; log pharmacy orders and notify residents of items.

Skills

Service-oriented

Communication skills

Confidentiality

Job description

Cypress Cove is seeking a Concierge team member on a PRN basis to support our Life Plan Community in Fort Myers. The role requires availability on weekends and 10-15 hours per week, with duties including greeting visitors, answering phones, providing information, and coordinating visits and services for residents.

Join a team that values compassionate, service-oriented professionals who build lasting relationships with residents and work closely with staff to ensure smooth daily operations.