Senior Living Concierge — PRN Resident Services

Experience Senior Living; North Port (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision

401k with employer matching

Paid holidays

Up to 20 days PTO

Job summary

Experience Senior Living is seeking a PRN Resident Services Concierge to warmly welcome residents and their families, coordinate transportation, dining reservations, and community events, and respond to needs with personalized service. You will act as a liaison among residents, staff, and vendors, log requests, and ensure timely follow-up to guarantee satisfaction in a caring senior living environment.

The role emphasizes reliability, communication, and a customer-first approach, with

Qualifications

• Experience as a Concierge or experience in a customer service role is preferred.
• One to two years working with seniors preferred.
• Ability to communicate verbally, in writing, and through pictures when necessary.
• Demonstrates patience and professionalism in all interactions.

Responsibilities

• Serve as point of contact for residents, families, guests, vendors, and staff.
• Coordinate transportation, dining reservations, and concierge services.
• Welcome new residents and introduce concierge services to them.
• Maintain sign-in/out logs to ensure security and smooth operations.
• Follow up after services to confirm satisfaction.

Skills

Customer service

Communication

Time management

Problem solving

Teamwork

Driver's license

Tools

Word processing

Email

iPad/tablet

Job description

Experience Senior Living is seeking a PRN Resident Services Concierge to warmly welcome residents and their families, coordinate transportation, dining reservations, and community events, and respond to needs with personalized service. You will act as a liaison among residents, staff, and vendors, log requests, and ensure timely follow-up to guarantee satisfaction in a caring senior living environment.

The role emphasizes reliability, communication, and a customer-first approach, with