Resident Experience Concierge (Part-Time)

Discovery Commons at Cypress Point; Fort Myers (FL); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages beforepay

Flexible scheduling options with full-

Job summary

Discovery Commons Cypress Point in Fort Myers, FL is seeking a friendly Concierge to welcome residents, families, guests and team members. You will manage communications, support resident services, and maintain a warm, organized front-desk environment.

The role is part-time (Wed & Thu 4pm-8pm with potential additional days) at $14.50–$15.00/hour, with opportunities for growth, a comprehensive benefits package for full-time staff, and paid training.

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Communication

Organization

Interpersonal skills

Education

High school diploma or GED

Job description

Discovery Commons Cypress Point in Fort Myers, FL is seeking a friendly Concierge to welcome residents, families, guests and team members. You will manage communications, support resident services, and maintain a warm, organized front-desk environment.

The role is part-time (Wed & Thu 4pm-8pm with potential additional days) at $14.50–$15.00/hour, with opportunities for growth, a comprehensive benefits package for full-time staff, and paid training.