Senior Living Concierge: Front Desk with Heart

Sunrise Senior Living; Virginia; Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability plans

Retirement savings

Paid time off

MyFlexPay

Tuition reimbursement

Résumé du poste

Sunrise Senior Living is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community experience. You will greet guests, route calls, and support the Sales team with inquiries.

This role emphasizes hospitality, front desk management, and coordination of move-in preparations, with opportunities to assist marketing and recruitment efforts in a fast-paced senior living environment.

Qualifications

• Requires strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsabilités

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Connaissances

Customer service

Communication skills

Time management

Multitasking

Office software

Formation

High School Diploma/GED

Outils

Microsoft Office

Description du poste

Sunrise Senior Living is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community experience. You will greet guests, route calls, and support the Sales team with inquiries.

This role emphasizes hospitality, front desk management, and coordination of move-in preparations, with opportunities to assist marketing and recruitment efforts in a fast-paced senior living environment.