Senior Living Concierge & Tour Coordinator

Evolve Long Grove Payroll LLC; Long Grove (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Evolve Senior Living is seeking a Concierge in Long Grove, IL. The role involves greeting visitors, arranging tours, answering a multi-line phone, and providing clerical support to staff.

This front-desk position is the first impression of the community and requires a courteous, professional demeanor. Responsibilities include guiding tours, directing visitors, processing mail, and supporting marketing initiatives.

Qualifications

• High school diploma or equivalent preferred.
• Able to read, write, and understand English.
• Able to make independent decisions and stay calm in emergencies.
• Able to deal professionally with residents, visitors, and staff.
• Experience using computer software (Microsoft).
• Patient, friendly, and enthusiastic demeanor.

Responsibilities

• Greet visitors and direct them to the appropriate office or resident.
• Arrange tours of the property for visitors and those with appointments.
• Answer a multi-line telephone and record or route information.
• Provide clerical support to administrative staff and maintain reception area.
• Support marketing efforts through positive interactions during tours and calls.
• Maintain a safe and neat lobby with current property literature.

Skills

Customer service

Phone etiquette

Clerical skills

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Evolve Senior Living is seeking a Concierge in Long Grove, IL. The role involves greeting visitors, arranging tours, answering a multi-line phone, and providing clerical support to staff.

This front-desk position is the first impression of the community and requires a courteous, professional demeanor. Responsibilities include guiding tours, directing visitors, processing mail, and supporting marketing initiatives.