Senior Living Concierge: Front Desk & Tours

CIEL VERNON HILLS LLC; Vernon Hills (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

CIEL Vernon Hills LLC in Vernon Hills, IL, is seeking a Concierge to greet visitors, arrange tours, answer a multi-line phone, and provide clerical support. This role is the first impression of our community.

The ideal candidate reads and writes English, maintains a professional demeanor, and enjoys helping residents, families, and guests. Experience with Microsoft Office is preferred, and the position is hourly with on-site work.

Qualifications

• High school diploma or equivalent preferred.
• Able to read, write, and understand English and follow instructions.
• Able to deal professionally with residents, staff, visitors and the public.
• Experience using computer software (Microsoft Office).
• Patience, professionalism, cheerful disposition and enthusiasm.

Responsibilities

• Greet visitors and direct them to the appropriate office or resident apartment.
• Answer a multi-line telephone and record or channel information.
• Arrange tours of the property for visitors or appointment holders.
• Provide clerical support to the administrative staff.
• Maintain reception area with current property literature and refreshments.
• Support community marketing efforts through positive interactions during tours and phone calls.

Skills

Customer service

English literacy

Professional demeanor

Calm under pressure

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CIEL Vernon Hills LLC in Vernon Hills, IL, is seeking a Concierge to greet visitors, arrange tours, answer a multi-line phone, and provide clerical support. This role is the first impression of our community.

The ideal candidate reads and writes English, maintains a professional demeanor, and enjoys helping residents, families, and guests. Experience with Microsoft Office is preferred, and the position is hourly with on-site work.