Senior Living Concierge & Guest Experience Specialist

Experience Senior Living LLC.; Fort Collins (CO); Presencial; USD 28.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

STD/LTD

Life insurance

401k with employer matching

Paid holidays

Up to 20 days PTO

Descripción de la vacante

Experience Senior Living LLC seeks a Weekend/PRN Concierge to greet residents, coordinate services, and manage calls and messages. You will assist with transportation, dining reservations, errands, and community events while delivering courteous, personalized support to residents and families.

Ideal candidates have 1–2 years in a senior care or customer service role, strong communication skills, and the ability to work varied shifts including weekends and holidays.

Formación

• Experience as a Concierge or customer service role is preferred.
• 1–2 years working with seniors preferred.
• Ability to communicate verbally, in writing, and non-verbally when needed.

Responsabilidades

• Serve as a point of contact for residents, families, guests, vendors and staff.
• Coordinate transportation, services, and events to ensure satisfaction.
• Answer calls promptly, take detailed messages, and route to appropriate staff.
• Welcome new residents and families and explain available concierge services.

Conocimientos

Concierge

Customer service

Herramientas

iPad/tablet

Word

Email

Descripción del empleo

Experience Senior Living LLC seeks a Weekend/PRN Concierge to greet residents, coordinate services, and manage calls and messages. You will assist with transportation, dining reservations, errands, and community events while delivering courteous, personalized support to residents and families.

Ideal candidates have 1–2 years in a senior care or customer service role, strong communication skills, and the ability to work varied shifts including weekends and holidays.