Senior Living Concierge - Front Desk & Welcome (FT)

Sage Park Senior Living; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Full benefits package

On-demand pay

Tuition reimbursement

Job summary

Sage Park Austin is seeking a Concierge to join their team. The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone.

The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security

Qualifications

• High School Diploma or GED is required.
• Two years’ Concierge/Front Desk experience in a customer service-oriented industry.
• Knowledge of Microsoft Office and Outlook.
• Ability to communicate in a warm, friendly and caring manner.
• Knowledge of administrative and clerical procedures; customer service principles.

Responsibilities

• Greet visitors by welcoming them in person or on the telephone and route inquiries.
• Answer the phone within 3 rings and take detailed messages with contact details.
• Maintain security by following procedures and logging visitor sign-in/sign-out.
• Receive and sort mail for Leadership Team and support resident transportation coordination.
• Maintain a clean, professional reception area and assist with tours and inquiries.

Skills

Computer skills

Communication

Independent decisions

Customer service

Warm demeanor

Administrative procedures

Education

High School Diploma or GED

Job description

Sage Park Austin is seeking a Concierge to join their team. The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone.

The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security