Senior Living Concierge — Front Desk Lead

Sunrise Senior Living; Lower Makefield Township (Bucks County); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Meaningful work

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will manage calls, assist with move-ins and marketing materials, and keep the front desk and Bistro area inviting while supporting recruitment and administrative tasks.

The role emphasizes hospitality, organization, and confidentiality, with a pay range reflecting hourly compensation for a fast-paced senior living environment in the United States.

Qualifications

• Excellent customer service and communication skills.
• Organized with strong time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient with Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls; take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain the front desk and Bistro area in a welcoming state.
• Support recruitment and perform administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will manage calls, assist with move-ins and marketing materials, and keep the front desk and Bistro area inviting while supporting recruitment and administrative tasks.

The role emphasizes hospitality, organization, and confidentiality, with a pay range reflecting hourly compensation for a fast-paced senior living environment in the United States.