Senior Living Concierge: Welcoming Front Desk Pro

Discovery Senior Living; Dallas (TX); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Competitive wages

Flexible scheduling

Paid time off

Health insurance

Dental & Vision

Life insurance

Disability insurance

401(k) matching

Paid training

Career growth

Employee Assistance Program

Early wage access

Job summary

Discovery Senior Living in Dallas seeks a friendly Concierge to be the welcoming first touch for residents, families, guests and colleagues. You’ll manage front-desk operations, handle calls, screens, and messages with professionalism and warmth.

This PRN role offers flexible hours, opportunities to assist with resident services, and a chance to contribute to a culture of care and excellence at a recognized Great Place to Work.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with multitasking in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Perform telephone answering and reception duties professionally.
• Take accurate messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Communication

Multitasking

Confidentiality

Basic computer skills

Education

High school diploma or GED

Tools

Phone systems

Email

Office software

Job description

Discovery Senior Living in Dallas seeks a friendly Concierge to be the welcoming first touch for residents, families, guests and colleagues. You’ll manage front-desk operations, handle calls, screens, and messages with professionalism and warmth.

This PRN role offers flexible hours, opportunities to assist with resident services, and a chance to contribute to a culture of care and excellence at a recognized Great Place to Work.