Senior Living Concierge: Front Desk & Resident Support

Cogir Senior Living; Brentwood (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive wages

Pay on demand

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401K with match

Free meals

Employee Assistance Program

Employee referral program

Job summary

Cogir Senior Living in Scottsdale, Arizona, is seeking a Concierge who will be the first point of contact for residents, families, visitors and guests, providing front desk coverage and exceptional customer service to create a welcoming, supportive environment.

You will handle phone calls, schedule transportation and activities, assist with administrative tasks, maintain visitor logs, and help maintain efficient front desk operations while upholding confidentiality and a professional, friendly

Qualifications

• : 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of various computer systems, including Word, Excel, and Outlook.
• Patience and willingness to assist our residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk experience

Communication skills

Multitasking

Professional demeanor

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Scottsdale, Arizona, is seeking a Concierge who will be the first point of contact for residents, families, visitors and guests, providing front desk coverage and exceptional customer service to create a welcoming, supportive environment.

You will handle phone calls, schedule transportation and activities, assist with administrative tasks, maintain visitor logs, and help maintain efficient front desk operations while upholding confidentiality and a professional, friendly