Senior Living Concierge: Front Desk & Resident Care

Cedarhurst Senior Living; St. Louis (MO); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Life insurance

Long-term disability

401(k) Plan with company match

Job summary

Cedarhurst Senior Living is seeking a part-time Concierge to greet residents and guests, support daily operations, and ensure a warm, organized environment. You will assist with front desk duties, scheduling, and communications for the Executive Director, Business Office, and Sales & Marketing teams.

Responsibilities include monitoring entry points, handling calls, processing guest meals, and coordinating transportation with Life Enrichment.

Qualifications

• Experience in customer service roles preferred, ideally in senior living, healthcare or hospitality.
• High school diploma or equivalent preferred.
• CPR or BLS certification preferred.
• Familiarity with MS Office and basic digital tools.

Responsibilities

• Welcome residents and guests, providing excellent customer service.
• Monitor entry/exit points and manage guest sign-in and safety protocols.
• Assist with clerical duties for Executive Director and Business Office.
• Help schedule transportation and event reservations with Life Enrichment staff.
• Process guest meal sales and credit card transactions when needed.
• Handle calls, messages, and coordinate with departments as required.
• Support maintenance requests and communicate with families as needed.
• Collaborate with team to maintain a positive resident experience.

Skills

Customer service experience

Microsoft Office (Outlook, Excel, Word

Communication skills

Healthcare/hospitality experience

Education

High School Diploma or equivalent

CPR/BLS certification preferred

Tools

EHR systems

Job description

Cedarhurst Senior Living is seeking a part-time Concierge to greet residents and guests, support daily operations, and ensure a warm, organized environment. You will assist with front desk duties, scheduling, and communications for the Executive Director, Business Office, and Sales & Marketing teams.

Responsibilities include monitoring entry points, handling calls, processing guest meals, and coordinating transportation with Life Enrichment.